Service Manager
Company Name:
Hired by Matrix, Inc.
Service Manager
Job Type:Contract
Job Location:Tucker
Georgia
Job Description:
This business information company offers searchable directory listings, business information, maps, driving directions and more in all 50 of the United States. Whether you''re looking for a particular item, business, event, location or service, our Client is your trusted online source for comprehensive national and local business information.
Responsibilities
- Build and maintain a positive relationship with internal and external customers.
- Item keying, contract handling, negotiating alternate and creative solutions to issues.
- Monitor and provide status updates on initial and post fulfillment on digital operation products sold.
- Ability to excel in a fast-paced team environment.
- Ability to correctly handle all assigned accounts in a timely and efficient manner.
- Be able to follow up and follow through in a timely manner.
- Written and Verbal Communication
Qualifications
- 2 years Account Management experience required.
- 2 years Customer Service experience required.
- Proficient in Microsoft Office Products (Word, Excel) required.
- Analytical and Issue resolution skills required.
- Knowledge of internet and web related activities desired.
- Call Center, help desk and/or production experience desired.
Approx. Duration: 1 year
About Hired By Matrix
Hired by Matrix, Inc. is a full service staffing and recruiting company that enables Fortune 500 and mid-market companies nationwide to achieve their strategic goals. We prepare our clients to succeed in a changing marketplace by creating a custom pipeline of professionals and teams that are superbly matched to our clients' business functions and cultures.
We recruit for a variety of job types including IT, Finance and Accounting, R & D, Engineering, Administrative and Light Industrial.
Founded 27 years ago by CEO Sharon Olzerowicz, Hired by Matrix distinguishes itself as an exceptionally reliable partner whose industry knowledge and continuous pursuit of excellence allows the company to deliver the caliber of professionals who become our clients' most important assets.
Our team of expert account managers and recruiters collaborate closely with our clients to understand their needs, corporate requirements and company cultures. We also keep our clients informed of important industry trends. We use this information to build robust, fully customized pipelines of highly-qualified contract professionals.
Our responsiveness, tenacity and know-how apply to all service delivery channels, from corporate procurement executives and hiring managers to Managed Service Providers (MSPs). Hired by Matrix has a track record of delivering consultants that map precisely to the skills, expertise and company culture required. Our investment in recruiters, who specialize in a range of capabilities and niche disciplines, has resulted in successful matches, long contracts and repeat business. This frees our clients to focus their time and efforts on higher value goals, such as creating more efficient processes, optimizing their human resources, or enhancing productivity.
We also bring a human touch to managing and motivating our consultants, from the initial recruitment process and candidate presentation, to monitoring their progress throughout the life of the assignment.
Hired by Matrix, Inc. is a WBENC-certified Women's Business Enterprise (WBE); and CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group. HbM is also WOSB (Woman Owned Small Business) Certified.
Hired by Matrix, Inc. is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
Hired by Matrix, Inc.
Service Manager
Job Type:Contract
Job Location:Tucker
Georgia
Job Description:
This business information company offers searchable directory listings, business information, maps, driving directions and more in all 50 of the United States. Whether you''re looking for a particular item, business, event, location or service, our Client is your trusted online source for comprehensive national and local business information.
Responsibilities
- Build and maintain a positive relationship with internal and external customers.
- Item keying, contract handling, negotiating alternate and creative solutions to issues.
- Monitor and provide status updates on initial and post fulfillment on digital operation products sold.
- Ability to excel in a fast-paced team environment.
- Ability to correctly handle all assigned accounts in a timely and efficient manner.
- Be able to follow up and follow through in a timely manner.
- Written and Verbal Communication
Qualifications
- 2 years Account Management experience required.
- 2 years Customer Service experience required.
- Proficient in Microsoft Office Products (Word, Excel) required.
- Analytical and Issue resolution skills required.
- Knowledge of internet and web related activities desired.
- Call Center, help desk and/or production experience desired.
Approx. Duration: 1 year
About Hired By Matrix
Hired by Matrix, Inc. is a full service staffing and recruiting company that enables Fortune 500 and mid-market companies nationwide to achieve their strategic goals. We prepare our clients to succeed in a changing marketplace by creating a custom pipeline of professionals and teams that are superbly matched to our clients' business functions and cultures.
We recruit for a variety of job types including IT, Finance and Accounting, R & D, Engineering, Administrative and Light Industrial.
Founded 27 years ago by CEO Sharon Olzerowicz, Hired by Matrix distinguishes itself as an exceptionally reliable partner whose industry knowledge and continuous pursuit of excellence allows the company to deliver the caliber of professionals who become our clients' most important assets.
Our team of expert account managers and recruiters collaborate closely with our clients to understand their needs, corporate requirements and company cultures. We also keep our clients informed of important industry trends. We use this information to build robust, fully customized pipelines of highly-qualified contract professionals.
Our responsiveness, tenacity and know-how apply to all service delivery channels, from corporate procurement executives and hiring managers to Managed Service Providers (MSPs). Hired by Matrix has a track record of delivering consultants that map precisely to the skills, expertise and company culture required. Our investment in recruiters, who specialize in a range of capabilities and niche disciplines, has resulted in successful matches, long contracts and repeat business. This frees our clients to focus their time and efforts on higher value goals, such as creating more efficient processes, optimizing their human resources, or enhancing productivity.
We also bring a human touch to managing and motivating our consultants, from the initial recruitment process and candidate presentation, to monitoring their progress throughout the life of the assignment.
Hired by Matrix, Inc. is a WBENC-certified Women's Business Enterprise (WBE); and CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group. HbM is also WOSB (Woman Owned Small Business) Certified.
Hired by Matrix, Inc. is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
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